Founded in 1918 in Chicago, Hertz original started with just a small fleet of Ford Model T cars. It was Sold to John D. Hertz in 1923, who rebranded it as the Hertz Drive-Ur-Self System, later expanding to become one of the best-known names in the global car rental industry. Today its Corporate headquarters are in Estero, Florida and the company has a presence in roughly 160 countries with thousands of rental locations worldwide, including airports and city centres.

Location

For travelers arriving at Honolulu Airport, Hertz’s rental office is located within the airport’s Consolidated Rent-A-Car Facility. The facility sits just outside the main terminals and customers can reach it via a free shuttle service operated by the airport and running throughout the day. The shuttle picks up passengers from the curb outside baggage claim areas. After completing your paperwork at the Hertz counter, you then collect your vehicle directly from the on-site rental car garage.

Fleet

Hertz’s fleet at Honolulu Airport caters to a wide range of budgets, tastes and needs. Economy and compact cars, such as the Kia Rio or Nissan Versa, are typically the most affordable options. Mid-size sedans and standard SUVs, like the Toyota Corolla or Nissan Rogue, offer more space and are popular choices for exploring the island.

For families or those needing extra room, Hertz also provides full-size SUVs, minivans and premium models, including the Ford Expedition or Chrysler Pacifica. Travelers seeking a more upscale experience can choose from luxury sedans and high-spec SUVs, while hybrid models are also available for more fuel-efficient travel. Prices vary depending on season and demand, with rates starting at around $38 per day for economy cars and rising to over $100 per day for higher-range or specialist vehicles.

Popular Cars

Insurance and Deposit

At Hertz Honolulu Airport, some bookings may not include damage or theft cover as standard, so travelers relying on credit card insurance should bring written proof from their card provider confirming that the coverage applies in Hawaii and to rental cars. Otherwise, Loss Damage Waiver (LDW) can be purchased at the Hertz desk. As with many rental policies, tyres, windscreens, glass, and the undercarriage are often excluded, so it’s worth confirming the exact coverage when signing the agreement.

Hertz requires a refundable security deposit at pick-up, secured with a physical credit card in the lead driver’s name. Debit cards and mobile wallet versions of cards are not typically accepted. The deposit is released when the car is returned without additional charges, and a small fuel deposit may also be placed to ensure the fuel policy is followed. The same credit card used to book the rental is generally required again at the counter.

Client Reviews

Hertz’s service at Honolulu Airport boasts an overall customer rating of 8.8, suggesting a high level of satisfaction among travelers. The company scores 8.8 for service at the rental desk and 8.9 for vehicle cleanliness. Value for money is rated 8.7, while the car pick-up process scores 8.5. Notably, the car drop-off process receives an excellent rating of 9.5, highlighting that returning a vehicle tends to be quick and efficient.

Where to Book

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